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  Policy

Terms & Condition   |    Warranty & Returns   |   Shipping & Handling   |   Low Price Guarantee  

Warranty

We guarantee our products to be free from defects. Items are inspected before shipping to insure that they are in perfect condition. 

Return Policy:

No return, no exchange, No refund for any reason. All are Final.   35% restocking fee will be charged and shipping freight is not refundable. We will refuse any return if you don't obtain our authorization(Return Merchandise Authorization Number). In order to keep you satisfied and maintain rock bottom prices, our shipping expenses are not refundable nor reimbursed under any curcumstances. This includes all freight charges: the first shipment and return. Original freight expense will be deducted from your refund.

  • Obtain a Return Merchandise Authorization Number (RMA) from our Customer Service Department. Before issuing RMA, we will investigate the reason and check the quality, defective or not defective. No return, no exchange, no Refund for any non-defective reason. Any dolls and other items sold here returned without an RMA number will not be accepted. A copy of your original invoice must be included in a return shipment. Customers are responsible for returning the merchandise at their own expense. Freight collect and COD packages will not be accepted.
  • Purchased items must be returned in it's original packaging within 7 days in new and re-sellable condition.   
  • No return, no exchange, no refund for any non-defective or non-quality reason.
  • All packaging materials, instruction manuals and parts must be returned.
  • In order to keep you completely satisfied and maintain rock bottom prices, our shipping expenses are not refundable nor reimbursed under this money back guarantee. This includes all freight charges: the first shipment and return. Original freight expense will be deducted from your refund.

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    Copyright © 2009 goldenkeepsakes.net
    Note:These dolls are made in China, Dolls are not made by Indian-Americans.


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