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Terms & Condition   |    Warranty & Returns   |   Shipping & Handling   |   Low Price Guarantee  

Please read this web page carefully. It contains the Terms and Conditions governing your access to and use of the website: 
www.goldenkeepsakes.net . If you do not accept these Terms and Conditions, you may not use the Site. These Terms and Conditions are effective as follows:

www.goldenkeepsakes.net warrants to the original purchaser that the dolls and other items sold here conforms to our published description and is free from defects in material or workmanship.

By accessing and purchasing any items on www.goldenkeepsakes.net, I acknowledge that I have read and understand the terms & conditions, shipping policy, warranty & return policies, disclaimers, and agree to these as the terms of sale.

If you have any warranty issues, please call our customer service department. Trained and friendly service representative are standing by to assist you with any warranty issues you may have.

Return Policy:

No return, no exchange, No refund for any reason. All are Final.   35% restocking fee will be charged and shipping freight is not refundable. We will refuse any return if you don't obtain our authorization(Return Merchandise Authorization Number). In order to keep you satisfied and maintain rock bottom prices, our shipping expenses are not refundable nor reimbursed under any curcumstances. This includes all freight charges: the first shipment and return. Original freight expense will be deducted from your refund.

  • Obtain a Return Merchandise Authorization Number (RMA) from our Customer Service Department. Before issuing RMA, we will investigate the reason and check the quality, defective or not defective. No return, no exchange, no Refund for any non-defective reason. Any dolls and other items sold here returned without an RMA number will not be accepted. A copy of your original invoice must be included in a return shipment. Customers are responsible for returning the merchandise at their own expense. Freight collect and COD packages will not be accepted.
  • Purchased items must be returned in it's original packaging within 7 days in new and re-sellable condition.   
  • No return, no exchange, no refund for any non-defective or non-quality reason.
  • All packaging materials, instruction manuals and parts must be returned.

    In order to keep you completely satisfied and maintain rock bottom prices, our shipping expenses are not refundable nor reimbursed under this money back guarantee. This includes all freight charges: the first shipment and return. Original freight expense will be deducted from your refund.

    Changes, Errors & Inaccuracies:
    www.goldenkeepsakes.net reserves the right to update or modify these Terms & Conditions at any time without prior notice. Improvements to products may result in unannounced small changes to specifications and external appearance. We strive to list and advertise all text and product information as accurate as possible. However, unforeseen typographical errors, picture errors and inaccurate information on this website may occur. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice, including order that have already been submitted. If such errors occur, we apologize for any inconvenience.

    Payment: All orders are only processed and shipped after payments are cleared, We only process and ship any prepaid orders, payment condition is only prepay, no terms will be offered.  No COD is allowed Either.

  • Shipping:

    We ship all items here by UPS, but restricted and limited to only 48 continental states, we don't ship to Alaska or Hawaii due to the high shipping rate. The shipping rate is only good for 48 continental states. No Alaska, Hawaii or overseas.

    We welcome your comments regarding your purchase and product experiences with us to help better our service to you in the future. However, any comments, feedbacks, notes, messages, emails, suggestions and ideas sent to www.goldenkeepsakes.net 
    shall remain exclusive property of www.goldenkeepsakes.net . We reserve the right to use, reproduce, disclose, publish and distribute any material you submit for any purpose whatsoever, without restriction and without compensating you in any way.

    Privacy Policy:
    www.goldenkeepsakes.net collect, use and protect information about our online guests. We receive and may store any information you enter on our website or give to our website in any way. This is to help improve the personalization of our services to you by providing better products and special offers. We will not share your information with any vendors, business partners or other organizations except where required to fulfill your order. We may disclose certain appropriate information about you to comply with the law; to protect the rights, property or safety or our website, our users or others. We recognize the importance of protecting privacy where children are involved. We do not knowingly collect personal information from children under the age of 13. If a child has provided our website with personal identifiable information, we ask that the parent or guardian contact us so we can delete the information about the child. By using this website, you consent to our use of information that is collected or submitted as described in our online privacy policy. We may change or add to this privacy policy so we encourage you to review our policies periodically.

  • Security:
    Our website uses Secure Sockets Layering (SSL) to encrypt your personal credit card information before it travel over the internet. SSL Technology is the industry standard to secure online transactions. Because we use SSL, placing orders online on our website is the safest way. We do not even have a record of your complete credit card number when we receive your order online. We only received the first and last four digits for verification purposes.

    Copyright Notice:
    This website is maintained and operated by:

    All content you see and hear on this website including: page headers, images, illustrations, graphics, audio clips, video clips and text are subject to trademark, service mark, copyright and/or other intellectual property rights or licenses held by www.goldenkeepsakes.net . The entire content of this website is copyrighted as collective work under U.S. copyright laws and powersportsvehicles.com owns the copyright. You may not copy, download, reproduce, modify, publish, distribute, transmit, transfer or create derivative works form the content of this website without the written consent from www.goldenkeepsakes.net .

    Legal Status of Products:
    I, as buyer, agree to read terms and conditions set hereby before placing orders. I, as buyer, acknowledge that it is my responsibility, to ascertain and obey all local, state and federal laws in regards to the possession and use of any items purchased from www.goldenkeepsakes.net  and it's parent company. www.goldenkeepsakes.net and it's parent company will not be liable for the misuse of any products purchased from www.goldenkeepsakes.net  and it's parent company or any of it's distributors or agents. I, as buyer, have read this waiver of liability, assumption of risk and indemnity agreement, fully understand it's terms, understand that I, as buyer, am giving up substantial rights by agreeing to this waiver and have brought it freely and voluntarily without any inducement, assurance or guarantee being made to me. My purchase is to be considered as a complete an unconditional release of all liability to the greatest extent allowed by law.

    Additional Clause for Online Purchases:
    All items are brand new sealed in manufacture's packaging. Orders are processed and can be shipped within 1 - 6 business days from the date of purchase. We will email you your tracking number within 48 hours from the time your shipment leaves our warehouse so you can track your shipment en route. We use a third party LTL transportation company to delivery your order. Transit time may take, but not limited from 2-7 business days depending on how far you are from California . During holiday seasons, transit time may be an additional 3-5 business days. Order may not be cancelled or refused due to extended transit schedules. You may also cancel your order if your item has not been shipped. However you will be charged a 6% merchant cost to reimburse us for the third party merchant fee. If you refuse to accept a delivery for a shipment, you agree to pay all shipping costs to and from. Refunds and returns are allowed upon mutual agreement of both parties.

    Enforcement of Terms & Conditions:
    By accessing and purchasing any items on our website: www.goldenkeepsakes.net , you are subject to our Terms & Agreement as mentioned above as well as all applicable laws, as governed and interpreted pursuant to the law of the State of California, United States of America.




    Copyright © 2009 goldenkeepsakes.net
    Note:These dolls are made in China, Dolls are not made by Indian-Americans.

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